Quick Links
Frequently Asked Questions
Application Process
Q: How does the online application process work?
A: Customers can log into the commercial licensing portal to access the full license and permit catalog.
From there, users can either select individual license/permit applications or choose helpful “bundles” that add multiple related applications to the cart at once based on a specific activity.
Once an application is added to the cart, a digital form must be completed. This form may require uploading supporting documentation, such as an official application, proof of residency, maps, or other area-specific documents as requested.
Important: Your application confirmation is not proof of a valid license or permit. You may not engage in the activity until your application is approved and the official documents have been issued.
Q: What happens after I submit my application online?
A: Once you complete your purchase, you will receive an email confirming your application submission. Your application is then forwarded to SCDNR for review.
To check the status of your application, log into your online portal and click on “Customer Applications” from the home page.
After SCDNR completes their review, you will receive an email either:
- Approving your application, with your official license(s) or permit(s) attached, or
- Requesting additional information, with instructions on how to submit the missing documentation required for approval.
Q: How do I pay for my licenses and permits?
A: All commercial applications are submitted at no cost ($0) during checkout. However for some, you will be required to add a commercial only stored payment method on file at the time of submission. Once your application is reviewed and approved, any associated license or permit fees will be automatically charged to the commercial stored payment method.
Pricing is based on your residency status at the time of issuance. For a full list of commercial fees, visit:
Your commercial stored payment method cannot be used for any other purchases (recreational, boating, etc).
Q: How is residency determined for commercial licensing?
A: As part of the commercial license application process, you will be required to upload proof of residency.
To qualify as a resident, you must be domiciled in South Carolina for at least 365 consecutive days prior to applying. A state-issued ID alone is not sufficient—the issue date on the ID must reflect at least 365 days of residency.
If your ID shows an issue date less than 365 days but you have alternative documentation proving your residency duration, please contact SCDNR at (843) 953-9300 Option 4 for further assistance.
Q: Are all licenses and permits mailed?
A: No. By default, permits are issued electronically only.
If you prefer to receive mailed copies, you can update your delivery preference by logging into your customer profile. From the home screen, toggle the “Electronic” switch under Document Delivery Preference to “Mailed.” This setting will apply to all future licenses and permits until you choose to update it again.
Reminder: Law enforcement officers will accept electronic proof of permits and licenses. Choosing electronic delivery helps reduce paper waste, ensures faster access to documents, and supports a more sustainable process.
Documentation – Proof of License
Q: Can I participate in commercial activities once I submit my application?
No. Submitting an application does not grant you permission to begin commercial activities. Your application confirmation is not proof of a valid license or permit.
You may only participate in the activity after your application has been approved and your official license or permit has been issued.
Q: What do I need to show an officer if I am stopped in the field?
A: You must carry a copy of your license or permit—either digital or physical—that includes your specifications and any applicable terms and conditions.
If using a mobile app as proof, ensure you have the latest version of your documents synced to the app before heading into the field. You must be able to show your license or permit from the mobile app even without internet access (i.e., in offline mode).
In addition, if your activity requires physical tags, those tags must be affixed to gear at the time of the activity.
Q: How do I access my electronic documents?
A: You can access your electronic licenses and permits through the mobile app by syncing your customer profile.
Once synced, you’ll see a new view that separates your recreational and commercial licenses. Click on your commercial license to view important details such as:
- Associated vessels (if applicable)
- Terms and conditions
- Harvester information (if applicable)
- Additional supporting documents (e.g., issued maps)
Your permits will be available in both online and offline mode, ensuring access even without cell service.
Tip: If you acquire new licenses or permit, resync the app before heading into the field to ensure your documents are up to date.
Need Help?
If you have questions or need assistance:
- Contact our support team at (843) 953-9301, Option 4.
- Live chat is available during business hours
- Response times may vary, but we strive to assist all inquiries within 1 business day